Privacy Policy

The Bowl of Lemons Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from thebowloflemons.com.au (the “Site”).

This Privacy Policy describes how Naomi Read, The Bowl of Lemons ("we," "us," or "our") collects, uses, and discloses your personal information in accordance with the Australian Privacy Principles (APPs) set out in the Privacy Act 1988 (Cth). We also comply with the Spam Act 2003 (Commonwealth) which imposes restrictions on sending emails and other types of commercial electronic messages.

Personal Information

We collect personal information that is reasonably necessary for, or directly related to, our functions or activities as a Nutritionist and Naturopath. This may include your name, contact information, health information, and any other information you provide to us.

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, This Privacy Policy describes how Naomi Read, The Bowl of Lemons ("we," "us," or "our") collects, uses, and discloses your personal information in accordance with the Australian Privacy Principles (APPs) set out in the Privacy Act 1988 (Cth). We also comply with the Spam Act 2003 (Commonwealth) which imposes restrictions on sending emails and other types of commercial electronic messages.we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site or third party payment processing partners, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

We use your personal information for the following purposes:

  • Providing Nutrition and Naturopath services to you

  • Communicating with you

  • Managing and administering our services

  • Complying with our legal obligations

  • Your browsing history on The Bowl of Lemons website

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

Communicate with you;Screen our orders for potential risk or fraud; and

When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.[[INCLUDE IF USING REMARKETING OR TARGETED ADVERTISING]]

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

FACEBOOK - https://www.facebook.com/settings/?tab=ads

GOOGLE - https://www.google.com/settings/ads/anonymous

BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Disclosure of Personal Information

We may disclose your personal information to third parties in certain circumstances, including:

  • To other health professionals involved in your care, with your consent

  • To comply with legal obligations

  • For administrative and data storage purposes, including third-party service providers

Storage and Security of Personal Information

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Your information may be stored electronically and/or in hard copy.

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Access and Correction of Personal Information

If you are a Australian resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information may be transferred outside of Europe, including to Canada and the United States.

Children and Age

We only offer our Services to Users over 18 years of age. We do not intentionally or knowingly collect Personal Data from anyone under the age of 18. If you are a parent or guardian of a child under 18 and believe they disclosed Personal Data to us, please contact us immediately at naomi@thebowloflemons.com.au

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. Any changes will be effective upon posting the revised policy on our website. We encourage you to review this Privacy Policy periodically.

Complaints

If you believe that we have breached the Australian Privacy Principles or any other relevant privacy laws, please contact us using the details provided below. We will investigate your complaint and respond to you as soon as possible.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at naomi@thebowloflemons.com.au